Bonuses & Promotions
Comprehensive guide to welcome offers, reload bonuses, and loyalty rewards
Canadian players at City Winner Casino access a rewarding promotional program designed to boost bankrolls and extend gameplay sessions. From the generous welcome package through ongoing reload offers, this guide covers everything you need to know about maximizing bonus value.

Welcome Bonus Package
New players receive a substantial welcome offer that ranks among the most competitive available to Canadian customers.
First Deposit Bonus
The headline offer delivers a 200% match bonus up to $5,000 CAD. This means depositing $2,500 instantly becomes $7,500 in playing funds. The package also includes 100 free spins distributed across popular slot titles.
| Bonus Component | Value |
|---|---|
| Match Percentage | 200% |
| Maximum Bonus | $5,000 CAD |
| Free Spins | 100 |
| Minimum Deposit | $20 CAD |
| Wagering Requirement | 35x bonus |
Activation Process
Bonuses credit automatically upon qualifying deposits. No bonus codes are required for standard offers. The free spins component typically activates within 24 hours, with players receiving notification when spins become available.
Understanding Wagering Requirements
Wagering requirements determine how much you must bet before converting bonus funds to withdrawable cash. The 35x requirement means a $100 bonus requires $3,500 in total wagers.
Game Contribution Rates
Different game categories contribute varying percentages toward wagering:
- Slots: 100% contribution (optimal for clearing bonuses)
- Table Games: 10% contribution
- Live Casino: 10% contribution
- Video Poker: 5% contribution
Practical Example
Receiving a $500 bonus with 35x wagering:
- Total wagering needed: $500 × 35 = $17,500
- Playing slots at $2 per spin: 8,750 spins to complete
- Playing blackjack at $10 per hand: 17,500 hands needed (10% contribution)
Slots clearly offer the most efficient path to clearing bonus requirements, which is why many players focus slot play during bonus periods.
Ongoing Promotional Offers
Beyond the welcome package, regular players access rotating promotions that reward continued loyalty.
Weekly Reload Bonus
Every Monday brings a fresh reload opportunity. Standard players receive 50% match up to $500, while VIP members access enhanced percentages reaching 75% with higher caps.
Weekend Free Spins
Friday through Sunday deposits unlock free spin packages on featured games. The specific titles rotate based on new releases and player popularity data.
Cashback Program
Net losses trigger automatic cashback returns calculated weekly:
| VIP Tier | Cashback Rate |
|---|---|
| Bronze | 5% |
| Silver | 8% |
| Gold | 10% |
| Platinum | 12% |
| Diamond | 15% |
Cashback funds credit without wagering requirements, providing genuine value to players experiencing unlucky streaks.
VIP Rewards Program
The tiered loyalty program recognizes consistent play with escalating benefits.
Earning Points
Every $10 wagered on slots generates 1 loyalty point. Table games earn at reduced rates reflecting their lower house edge. Points accumulate automatically and determine tier status.
Tier Benefits Overview
Bronze (Entry Level)
- Access to standard promotions
- 24/7 customer support
- Standard withdrawal processing
Silver (5,000 points)
- 10% bonus boost on reload offers
- Priority email support
- Increased withdrawal limits
Gold (25,000 points)
- Personal account manager
- Exclusive tournament invitations
- 25% faster withdrawal processing
Platinum (100,000 points)
- Custom bonus offers
- VIP-only promotions
- Same-day withdrawal processing
Diamond (500,000 points)
- Dedicated concierge service
- Luxury gift packages
- No withdrawal limits
- Invitation-only events
Bonus Terms Highlights
Understanding key terms prevents misunderstandings and ensures smooth bonus experiences.
Important Limitations
- Maximum Bet: $5 per spin/hand while wagering bonus funds
- Time Limit: 30 days to complete wagering requirements
- Game Restrictions: Certain high-RTP and progressive slots may be excluded
- Withdrawal Cap: Maximum $10,000 from any single bonus (varies by offer)
Forfeiture Conditions
Withdrawing before completing wagering requirements forfeits remaining bonus balance. Requesting withdrawal cancels active bonus progress. Always check bonus status before initiating cashout requests.
Maximizing Bonus Value
Strategic approaches help extract maximum entertainment value from promotional offers.
Best Practices
- Read full terms before claiming any bonus
- Calculate whether wagering requirements are achievable within time limits
- Focus on 96%+ RTP slots that contribute 100% toward requirements
- Track bonus progress through your account dashboard
- Consider whether cashback might suit your playing style better than match bonuses
When to Skip Bonuses
Not every bonus suits every player. Casual players making small deposits may find wagering requirements impractical. In such cases, playing without bonus restrictions provides flexibility some players prefer.
Gambling should be entertaining, not a financial strategy. If bonus chasing affects your enjoyment, step back and reassess. Help is available at 1-866-531-2600.